Data protection
by Botti Beauty & Relax
1. The security of user data comes first
Botti Beauty & Relax respects the privacy of all users of the website or online shop (hereinafter referred to as "the customer" or "the customers"). These data protection regulations form the basis for the processing of personal data and provide information on what type of user data is collected from customers by Botti Beauty & Relax, how Botti Beauty & Relax uses this data and what rights the customers are entitled to. Botti Beauty & Relax complies with applicable data protection laws and only processes personal data for the purposes for which the data was transmitted.
This privacy policy will be adjusted, supplemented or changed from time to time. With each new call or visit to the website, the current, retrievable version applies.
If there are any contradictions between this data protection declaration and the other applicable terms and conditions of Botti Beauty & Relax, the provisions of this data protection declaration shall take precedence.
2. Nature and Purpose of Data Collected
The term "personal data" or "personally identifiable information" as used in this Privacy Policy includes information from which customers can be personally identified.
The processing of personal data means any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.
On the one hand, Botti Beauty & Relax automatically collects personal data when the customer interacts with the website or uses the online shop. On the other hand, personal data provided by a customer (e.g. by making contact, creating a user profile or customer account) is recorded automatically or manually.
2.1 Information Collected Automatically
When visiting the Botti Beauty & Relax website, statistical visitor data is automatically collected on which parts of the website the customer visits. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of the call, the browser used, the operating system, the amount of data transferred and the requesting provider (access data). contains and documents the retrieval. In this context, it is sometimes necessary for so-called cookies (see Section 4 below) to be used.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer.
2.2 Data when interacting with Botti Beauty & Relax, for contract processing, contacting and opening a customer account
Botti Beauty & Relax does not automatically collect personal data from customers, such as name, address, telephone number or e-mail address.
On the other hand, personal data is collected from customers if a customer voluntarily provides this as part of an order or when contacting Botti Beauty & Relax (e.g. via contact form or e-mail). Mandatory fields are marked as such, since Botti Beauty & Relax needs the data in these cases to process the contract or to process the contact and without this information the order or the contact cannot be sent. Which data is collected can be seen from the respective input forms.
If a customer decides to open a customer account, Botti Beauty & Relax uses the personal data for the purpose of opening a customer account. The mandatory information requested during registration must be provided in full, otherwise Botti Beauty & Relax can refuse the registration. Botti Beauty & Relax only uses the personal data recorded for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, Botti Beauty & Relax can use the customer's e-mail address to inform them about important changes, such as the scope of the offer, or technically necessary changes.
After the contract has been fully processed or after the customer account has been deleted, the customer's data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless the customer has expressly consented to further use of the data or Botti Beauty & Relax reserves the right to use data beyond this, which is permitted by law. The customer account can be deleted at any time and can be done either by sending a message to the contact details given below (see Section 9 below) or using a function provided for this purpose in the customer account.
3. Legal basis for collecting and processing personal data
The legal basis for the collection and processing of the customer's personal data depends on the respective purpose of the data processing in each individual case. In particular, the following come into question:
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the protection of the legitimate interests of Botti Beauty & Relax, provided that the interests of the customer or fundamental rights or fundamental freedoms are not unreasonably affected;
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the conclusion or performance of a contract; or
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The customer's consent at the time the personal data was recorded. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding notification to the contact details described below. The legality of the data processing that has already taken place remains unaffected by the revocation.
4. Use of cookies and use of data
4.1 Cookies
In order to continuously improve the website for customers, Botti Beauty & Relax can use cookies. Cookies are small pieces of software information that are stored by web browsers (e.g. Google Chrome, Internet Explorer or Mozilla Firefox) on the customer's computer hard drive in order to facilitate use of the website (e.g. language selection, shopping cart, etc.).
Some of the cookies used by Botti Beauty & Relax are deleted after the end of the browser session, i.e. after closing the web browser (so-called session cookies). Other cookies remain on the end device and enable Botti Beauty & Relax to recognize the customer's web browser on the next visit (so-called persistent cookies). The duration of storage can be found in the overview in the cookie settings of the web browser.
Most web browsers automatically accept such cookies, but web browsers can be configured not to accept or store cookies. However, if cookies are deactivated, the functionality of the website may be restricted. Details on this can be found in the operating instructions or the help function of the web browser.
4.2 Use of Data
The anonymous data, which is recorded by means of cookies when the Botti Beauty & Relax website is called up, can be used for web analysis purposes, to optimize the website and to measure performance. Botti Beauty & Relax can use third-party providers for this, some of whom have their own data protection regulations over which Botti Beauty & Relax has no influence.
Botti Beauty & Relax uses functions of the following web analysis services:
Google Analytics
The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google evaluates the use of the website in order to compile reports on website activity and to provide other services related to website activity and internet usage to Botti Beauty & Relax. The IP address transmitted by the customer's web browser as part of Google Analytics is not merged with other Google data.
The information generated by cookies about the use of the website is usually transmitted to a Google server in the USA and stored there. Google complies with the data protection provisions of the "Swiss-US Privacy Shield" agreement and has registered with the US Department of Commerce for the "Swiss-US Privacy Shield" (information on the Swiss-US Privacy Shield can be found at_cc781905-5cde-3194-bb3b- 136bad5cf58d_https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).
For more information, see Google's privacy policy at https://support.google.com/analytics/answer/6004245?hl=en.
Google Ads and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
As part of Google Ads, Botti Beauty & Relax uses so-called conversion tracking. When the customer clicks on an ad served by Google, a conversion tracking cookie is set. These cookies lose their validity after 30 days at the latest and are not used to identify the customer. If the customer visits the Botti Beauty & Relax website and the cookie has not yet expired, Google and Botti Beauty & Relax can recognize that the customer clicked on the ad and was redirected to this page.
Botti Beauty & Relax learns from Google the total number of users who clicked on the ad and were redirected to a website with a conversion tracking tag. However, Botti Beauty & Relax does not receive any information with which the customer can be personally identified.
For more information, see Google's privacy policy at https://www.google.de/policies/privacy/.
Google Maps
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Botti Beauty & Relax uses Google Maps to visualize geographic information. When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include in particular the IP address and location data. Botti Beauty & Relax has no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the "Swiss-US Privacy Shield".
In order to deactivate the Google Maps service and thus prevent data transmission to Google, a customer must deactivate the Java Script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
For more information, see Google's privacy policy at
https://www.google.com/intl/de_de/help/terms_maps/.
4.3 Social Media Content
Botti Beauty & Relax may use social media plugins from social networks such as Facebook, Instagram or Twitter on the website.
If the customer calls up a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that the customer's web browser has accessed the relevant Botti Beauty & Relax website, even if the customer does not have a profile on the relevant social network or is not currently logged in. This information (including the IP address) is transmitted from the customer's web browser directly to a server of the respective provider (possibly in the USA) and stored there. If the customer is logged into one of the services, the providers of the social network can directly assign the visit to the Botti Beauty & Relax website to the profile in the respective social network. If the customer interacts with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to the provider's server and stored there. The information is also published on the social network and displayed there to the customer's contacts.
These social network platforms have their own privacy policies over which Botti Beauty & Relax has no control.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and the related rights of the customers and setting options for the protection of privacy can be found in the data protection information of the providers:
https://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://help.instagram.com/155833707900388
If the customer does not want any of these plugins to be loaded, it is recommended to log out of the relevant social network. Furthermore, various web browsers can be set up or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.
5. Newsletters
If the customer would like to receive a newsletter offered by Botti Beauty & Relax, Botti Beauty & Relax requires an e-mail address from the customer and other information that allows verification that the customer is the owner of the e-mail address provided and agrees to receive the newsletter (so-called “double opt-in” procedure). If the customer would like to register for a newsletter as a registered customer, he can give his consent at the time of registration or later via the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers that might interest them. For this purpose, Botti Beauty & Relax collects and processes personal data relating to the customer's usage behavior on the website, orders placed with Botti Beauty & Relax and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked on). becomes). Botti Beauty & Relax can evaluate this data for statistical purposes in order to better tailor the content of the newsletter to the interests of customers.
The personal data entered in the newsletter registration form is processed based on the customer's consent, which the customer can revoke at any time for the future. The revocation takes place either via the “unsubscribe” link in the newsletter, written notification by the customer to Botti Beauty & Relax at the address listed below or deregistration in the customer account. Botti Beauty & Relax uses the personal data collected to design the content and send the newsletter. It will not be passed on to third parties for their own (advertising) purposes.
Botti Beauty & Relax stores the personal data provided by the customer for the purpose of subscribing to the newsletter until the customer unsubscribes from the newsletter.
6. Sharing of your information
Botti Beauty & Relax will not disclose customers' personal data to third parties. An exception to this is if the customer has consented to the transfer of data to companies that are not affiliated with Botti Beauty & Relax or if Botti Beauty & Relax is legally, officially or judicially obliged to do so. In addition, if service providers who support Botti Beauty & Relax in data processing, website administration or in any other way and in providing the products and services requested by the customer are called in (e.g. parcel or newsletter delivery service providers). These third parties are obliged to maintain the same level of security and data protection as Botti Beauty & Relax.
7. Data Security
Unfortunately, the transmission of data via the Internet is not completely secure. Botti Beauty & Relax works with service providers and Internet providers who take appropriate technical and organizational security precautions to protect the personal data of customers. However, Botti Beauty & Relax cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at your own risk.
8. Your information and cancellation rights
Of course, every customer is free to inform Botti Beauty & Relax at any time - for example in an e-mail - that the personal data should not be used to contact them in the future. Participation in the special services of the Botti Beauty & Relax website, such as the newsletter service, can also be revoked at any time.
There is also the option of obtaining information on the processing of the data or requesting a copy of the personal data collected via the Botti Beauty & Relax website.
9. Contact
If there are any questions about this data protection declaration or data protection at Botti Beauty & Relax, a customer can contact Botti Beauty & Relax using the following contact details:
Botti Beauty & Relax
Bahnhofstrasse 22
8932 Mettmenstetten
info@beauty-and-relax.ch
10. Final Provisions
Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this will not affect the validity of the rest of the data protection provisions.
The place of jurisdiction and the applicable law are based on the General Terms and Conditions (Conditions).
(Version 10/28/2022)